INDUSTRY
"RESTAURANTS & HOSPITALITY"
Reservations, ordering, and operations for independent restaurants
Independent restaurants, cafes, and hospitality operators caught between OpenTable's 15% fee and a paper reservation book. Custom systems that fit their actual service.
/WHAT WE SEE
The pain points we hear repeatedly from teams in this industry:
- OpenTable / Resy taking 15-20% per cover
- No-shows eating 8-12% of seats
- Wait-list managed via shouting and napkins
- Reviews mishandled across Yelp / Google / Tripadvisor
- Private events booked through endless email threads
/EXAMPLE SCOPES
The shapes of work we're built to ship for this industry:
- /01Reservation system with SMS confirms, deposit collection, and SMS waitlist (4-6 weeks)
- /02AI receptionist for after-hours and call-overflow handling with calendar sync (2-4 weeks)
- /03Private event inquiry pipeline: form → quote → contract → deposit (3-5 weeks)
/RELEVANT SERVICES
"SAAS DEVELOPMENT"
Full SaaS platforms
Auth, payments, dashboards, multi-tenancy. Shipped in 6-10 weeks. Fixed price, weekly demos, you own the code.
$8k–$25k typical
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"AI RECEPTIONIST"
Never miss a lead
24/7 AI receptionist across phone, chat, and text. Human-like voice conversations and automatic appointment booking synced with your calendar.
$4k–$12k typical
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"WORKFLOW AUTOMATION"
Stop copy-pasting between apps
Custom workflows using n8n, Make.com, or Zapier that connect your business apps, eliminate manual data entry, and run 24/7.
$3k–$12k typical
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"AI CUSTOMER SUPPORT"
70%+ auto-resolve
Omnichannel support across email, chat, social, and voice. Smart handoff to humans for the complex cases that need them.
$5k–$15k typical
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/INDUSTRY NOTE
Margins are thin. We won't recommend tech that doesn't pay back inside 6 months. A $400/mo Stripe-direct reservation system replacing a 15% OpenTable cut on $80k/mo of bookings = $11,600/mo saved.
WORK IN THIS INDUSTRY?
30-minute discovery call, free. We'll figure out which of these scopes (or one we haven't mapped yet) fits your team.
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