SERVICE
AI CUSTOMER SUPPORT
70%+ AUTO-RESOLVE. SMART HANDOFF.
A support agent costs $50k+/year. AI resolves ~70% of common tickets in seconds — and knows when to hand off the other 30% to a human, not pretend.
3-5wk
TYPICAL TIMELINE
$5k–$15k
TYPICAL BUILD
Fixed
PRICING
BYOK
API COSTS DIRECT
Anchor range. Final price reflects channel count, integration complexity, and ticket volume. Provider costs paid direct.
WHAT'S INCLUDED
OMNICHANNEL
Email, web chat, social DMs, voice. Single context shared across channels — customers don't repeat themselves.
RAG-GROUNDED ANSWERS
Pulls from your docs, KB, FAQs, and past tickets. Cites sources so you can verify what the agent told a customer.
SMART HANDOFF
Sentiment + complexity routing to humans. Detects frustration, ambiguity, and account-specific issues. Doesn't pretend.
TICKET DEFLECTION
Forms, refunds, status checks, password resets done in-channel without ever opening a ticket. Tickets only when needed.
MULTILINGUAL
Auto-detect + respond in 12+ languages. Falls back to translation hand-off when fluency matters.
WEEKLY KB UPDATES
Surfaces the questions humans answered last week so your KB grows where it actually needs to.
TECH STACK
WHAT WE WON'T DO
- Claim 100% auto-resolve. Anyone who promises that hasn't deployed a real one.
- Hide that the customer is talking to AI. Disclosure is a feature, not a regulatory burden.
- Train on your customers' data without their consent. Privacy is non-negotiable.
STOP PAYING $50K/YR FOR REPETITIVE TICKETS
Free 30-minute discovery call. We'll scope your project, give you a fixed quote, and map the fastest path to launch.
BOOK A FREE CALL